1. Accepted Payment Methods

At Lunova Fashion, we offer various secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

• Visa
• Mastercard
  
• ShopPay
• ApplePay
• GooglePay

All payments are processed securely through trusted payment providers.

2. Payment Processing

Payment must be made at the time of purchase.

Orders will only be processed and shipped once full payment has been received.

If a payment is declined or fails, the order will not be confirmed.

3. Pricing and Currency

Prices are displayed in either British Pounds (GBP) or Euros (EUR) depending on the customer’s location.

• United Kingdom: GBP (£)
• Ireland: EUR (€)

Prices may change without prior notice.
Applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

Lunova Fashion uses SSL encryption and trusted payment gateways to ensure the security of your transactions.
We do not store any credit card or payment information.

5. Refunds and Chargebacks

Refunds are processed in accordance with our Return and Refund Policy.

Unauthorized chargebacks will be disputed. If you encounter any issues, please contact us first at support@lunova-fashion.com.

6. Fraud Prevention

Lunova Fashion reserves the right to cancel or suspend any order suspected of fraud or unauthorized activity. Additional identity verification may be required for high-value transactions.

Company Information

Webshop name: Lunova Fashion (part of Novus Invictus LLC)
Company Registration Number: 2026-001882100
Address: 30 N Gould St #31823, Sheridan, WY 82801, USA

Email: support@lunova-fashion.com
Phone: +44 7478 057020
Contact: contactform

Customer Service Hours (GMT-London)
Monday – Friday: 09:00AM – 5:30PM
Saturday & Sunday: 10:00AM – 3:00PM

We aim to respond to your email within 24 hours.

Thank you for choosing Lunova Fashion