Contact
Got a question about sizing, shipping, or your latest order? The Lunova Fashion support team is just a message or call away. We're committed to getting things right for you with clear, honest support.
Reach Our Team
Call us: +44 7478 057020
Drop us an email: support@lunova-fashion.com
Emails are typically answered the same working day, and no later than 24 hours.
Support Hours
Monday to Saturday: 9:00 AM to 6:00 PM GMT/IST.
We take Sundays off to recharge.
Before You Send a Return
Planning to send something back? Don't post it just yet. Drop our team a line first, and we'll issue a Return Merchandise Authorisation (RMA) along with the correct return facility address. This keeps things smooth and gets your refund sorted faster.
Who We Are
Lunova Fashion is a trading name of Novus Invictus LLC, a company incorporated in the United States. Here are our credentials:
Registered Office:
Novus Invictus LLC
30 N Gould St #31823
Sheridan, WY 82801
United States
Registration No: 2026-001882100
Every transaction on our website is safeguarded by 256-bit SSL encryption, so your payment details and personal information stay private.
Writing to Us About an Order?
Help us help you, include these details and we'll get back to you much faster:
- Your full name
- Order number (for example, #S2-1001)
- What you need, whether it's a size swap, tracking info, refund, or anything else
That's it. We're looking forward to helping you out.
